Terms and Conditions
By using our website, you agree to these terms and conditions. Please read them carefully.
Every aerial project is different, so there are a lot of variables in pricing. We prefer to provide a tailored quote after discussing all the factors that can influence how the project is handled, including the type of filming (e.g. surveys and videography typically take more setup time than still photography), the location (some locations may require special permission from CASA, local government or land owners), the time of year (we have workload peaks and troughs like any service business), the risks of the particular project and the weather outlook.
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Call Us on 0400 167 630 Request a Quote
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Service Pricing
South East Drone Solutions pricing for aerial photography and video takes into account all the factors required to ensure legal compliance and to get to the outcome you’re seeking for your project. This includes research and planning time, securing required permissions (including from CASA if required), travel time and travel costs, time on site to capture the images or video, time off-site to process images and video, get the best we can out of every image and frame of video, create panoramas or high dynamic range, color-graded photos and everything else you would expect from a professional photographer. There are no hidden costs.
South East Drone Solutions calculates survey and mapping rates based on the size of the area being surveyed, the equipment we need to use to complete the survey , the type of terrain we are surveying, the preparation work and risk planning needing to be done before the survey, any permissions we may be required to obtain to fly over the site, and the amount of post-processing (image stitching, analysis, production, etc) we need to do to obtain the results you need for your project.
We don’t publish rates online because there are too many variables that require research and risk assessments depending on your location and project, the time and cost of imaging processing and the access you require to the information.
We also sometimes price on a per day or per half-day rate, which takes into account the time to plan the job, travel to and from the location, and to post-process the imagery after the survey. We may add out-of-pocket" This seems like an incomplete sentence. Please complete it.
We strive to provide cost-effective services, offering growers critical information that will save them significantly more than the cost of the surveys. Please feel free to contact us to discuss how we can save you money through regular crop surveys.
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Billing and payment
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For Promotional deals, we require full payment at the time of booking. This is to lock in the promotional price providing the client with the best possible value for money.
For new customers, we require a pre-payment of 50% when the booking is confirmed, with the balance due prior to delivery of final products (we always provide preview images before requesting final payment, so you know what you’re paying for). Payment is via direct deposit, credit card or Paypal. We may add the cost of fees charged by credit card companies or Paypal to your invoice if you choose these payment methods.
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Availability, bookings and deposits
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Because weather can be a factor in outdoor activities, we maintain flexibility with our bookings. If we can’t do the job on the day we agreed because of weather or other circumstances, we will always try to book an alternate date that suits you.
We generally avoid last-minute jobs, as each project requires significant planning and risk assessment depending on the complexity. We have to make sure the job can be done safely, that we can stay within the rules set by CASA for aerial work and that we have all the permissions needed from CASA, land owners, local government and the like.
We are happy to “pencil in” jobs for particular dates, but priority will always be given to customers who have paid a deposit for their project. We usually request a deposit of 35% of the total estimated project cost when locking in the date for a job. This deposit must be paid in advance of any work commencing and the date will only be locked in when the deposit has been paid.
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Postponement and cancellation
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If we cannot complete a project due to weather or adverse flying conditions, we will not charge you unless we are not able to make alternative arrangements to complete the job at another mutually agreed date and time. If we cannot complete a project due to weather or adverse flying conditions, we will not charge you. However, if we cannot agree on an alternate date and time, we will deduct incurred time and expenses from the deposit.
If the job is cancelled by the client less than 7 days prior to commencement, the 35% deposit will not be refunded unless by prior agreement and any time and expenses incurred will be deducted from the refunded deposit amount.
Cancellation of promotional bookings can be made up to 7 days prior for a 50% refund of the promotional price. In the event of the client cancelling the booking within 7 days prior to attending your scheduled appointment a refund of 35% will be issued. If the client cancels the appointment within 48 hours of the scheduled appointment the customer will receive no refund. All efforts will be made to work with clients to reschedule their services within the promotional period and up to 30 days from the conclusion of the promotional period.
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Copyright, intellectual property and usage
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Unless specifically requested and agreed, all rights to footage and processed product are retained by South East Drone Solutions. You will have full use of all the materials but you will not be able to sell the footage to another person or business and you cannot allow a third party to use it without our written agreement.
We take great pride in our work and we actively promote our project through this website, through social media and in competitions and showreels. We reserve the right to use any footage or end product created for our customers in the promotion of our business unless rights have been specifically purchased by the customer.
These are the standard terms of use for most photographers. If you have any questions about these terms, please speak to us before we commence your project.
If you wish to purchase full rights to any footage or images the request must be in writing and agreed upon.
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Planning, permissions and insurance
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South East Drone Solutions is fully licensed by CASA and carries full public liability insurance. We suggest you do not engage in any aerial photography business which is not fully licensed and insured as you may be held liable for any damage or injury they cause on your project.
Because we are fully licensed and insured, we need to carry out a risk assessment for each project we undertake and we may, in some circumstances, require special permission from CASA to undertake some aspects of the project (e.g. filming near an airport). These permissions can sometimes take several weeks to obtain.
Before undertaking any project, we prefer to carry out an on-site assessment of the location of the project so we can determine special risk factors we might face (proximity of people, power lines, other aircraft, obstacles, etc).
We ask that you factor this into the planning and timing of your project.